News

An Update on Your Key!

To our members,

We know you’ve been waiting for an update about new key shipments, and we’re so appreciative of your patience as we worked overtime to solve all of the issues we ran into during the shortage. The good news is that we have begun receiving the new keys! Here’s what to expect when you open the envelope with your new key inside:

Fancy New Keys Heading Your Way

We are now shipping new keys out to current members waiting for replacements, and to new members who have been waiting to activate your Capital Bikeshare membership. More keys are on the way, and we should be able to finish distributing keys to everyone who has been waiting very soon. At this time, we are shipping keys to new members and for those with broken or lost keys only.

We truly appreciate your patience as we hit the home stretch. Happy riding!

Sincerely,

The Capital Bikeshare Team

July 2014 Expansion Update

We added one new station in Arlington County and expanded a popular DC station this month. There are now 321 stations system-wide.

DC

  • Union Station / Columbus Circle, Expansion, Now 39 Docks


  • Montgomery County

  • N. Meade St. & N 14th St / Iwo Jima Memorial, New, 17 Docks
  • We’re always on the lookout for the latest and greatest station location! Have an idea? Add your suggestions to our crowdsourcing map for future consideration.

    Fourth of July Corral

    The Fourth of July is Friday and we’ll be there to celebrate with a bike corral! This temporary docking location will be staffed by our operations team and will ensure that those who choose to take Capital Bikeshare to the fireworks have a guaranteed place to dock their bike. The corral will be located at the 10th & Constitution station from 3 p.m. until one hour after the fireworks end. Keep in mind that we can’t guarantee that a bike will be around when you’re ready to head home, so stay prepared and be sure to know your other options. See you out there!

    Key Shipments Delayed

    Due to issues with our supplier, and heavier than anticipated member sign ups, we are currently out of Capital Bikeshare member keys.
    We expect to have new keys delivered the week of July 7th, but if you’d like to be notified when we have keys to ship please email
    customerservice@capitalbikeshare.com.  If you signed up before the notice was posted on our sign up page then you will receive your key shortly.

    If you are not yet a member, you can still sign up for membership today!  Just visit our Join Page and fill out the membership form to get started.  Don’t worry! Your membership won’t start until you receive your key and activate it.  24 hour and 3 day memberships are available at every Capital Bikeshare station. We apologize for the inconvenience.

    Weekend Street Closures to Affect Rebalancing in DC, Arlington

    Weekend street closures for planned events will affect rebalancing operations in DD and Arlington on June 7 and 8. Please be aware that stations located in or around the following areas may not be able to be rebalanced during this time.

    Saturday, June 7

    Arlington – Clarendon - 4:30 a.m. to 5:00 p.m.:

    •Wilson Boulevard from N. Fillmore Street to Washington Boulevard
    •Clarendon Boulevard from Washington Boulevard to N. Fillmore Street
    •Washington Boulevard from Wilson Boulevard to N. Highland Street
    •N. Highland Street from Wilson Boulevard to Washington Boulevard
    •N. Garfield Street/N. Fillmore Street from Wilson Boulevard to Washington Boulevard

    DC – Downtown / Dupont Circle – 1 p.m. to 9 p.m.
    Street Closures
    •25th St NW between M & N ( Staging Area)
    •24th St NW between M & N ( Staging Area)
    •23rd St NW between M & P ( Staging Area)
    •N St NW between 22nd & 25th
    •M St NW between 22nd & 25th

    Parade Route
    •East on P St from 23rd St NW
    •Clockwise around Dupont Circle
    •North on New Hampshire Ave
    •East on R St
    •South on 17th St
    •East on P St
    •North on 14th to N Street NW to the disbanding area just past R Street, NW

    Festival (7 p.m. Saturday 7/7 until 2 a.m. Monday, 7/9)
    •Pennsylvania Ave NW between 3rd & 7th Street NW
    •Constitution Ave NW between 3rd & 7th Street NW
    •4th Street NW between Madison Drive NW & Pennsylvania Ave NW
    •6th Street NW between C Street NW & Constitution Ave NW

    Sunday, June 8

    Arlington – Crystal City/Pentagon – 5 a.m. to 11 a.m.
    •Crystal Drive between 23rd Street and 15th Street
    •Westbound lanes of 23rd Street between Crystal Drive and S. Clark Street
    •Westbound lanes of 20th Street between Bell Street and Jefferson Davis Highway
    •18th Street between Crystal Drive and S. Bell Street
    •Clark Street between 20th Street and 23rd Street.
    •West bound lanes of 15th Street between 14th Road S. and S. Eads Street
    •East bound lanes of 15th Street between Crystal Drive and S. Bell Street
    •North bound Route 110 between North Kent Street in Rosslyn and Route 1/Jefferson Davis Highway
    •North bound lanes of Route 1/Jefferson Davis Highway between Route 110 and 20th Street
    •Washington Blvd east bound between Route 110 and I-395
    •Washington Blvd west bound between exit for Boundary Channel and I-395
    •Columbia Pike (Route 244) from S Washington Blvd to S Oak St.
    •S Joyce from Army Navy Drive to Columbia Pike
    •S. South Gate Road between Columbia Pike and Hobson Drive

    Arlington – Crystal City/Pentagon – 11 a.m. to 4 p.m.
    •Crystal Drive between 23rd Street and 18th Street
    •East bound lanes of 18th Street between Crystal Drive and S. Bell Street
    •20th Street between Crystal Drive and S. Bell Street
    •East bound lane of 20th Street between Route 1 and S. Bell Street
    •Westbound lanes of 23rd Street between Crystal Drive and S. Clark Street will be closed
    •Clark Street between 20th Street and 23rd Street