News

Member of the Month: Julie M.

Wow, did we have a load of great submissions this time for our May Member of the Month! It’s always hard to choose just one, but Julie M.’s story stood out to us because she is making the world a better place for our geriatric citizens of the District – and she’s taking Capital Bikeshare along for the ride! Here’s what Julie told us:

Safety Tip: Obey all Regulatory Signs and Traffic Lights

When riding your bike, either in the street or on the sidewalk, you are obligated to follow all appropriate laws as they relate to pedestrians, bikes and automobiles. This starting point allows all users of the road to be safe and respectful of each other.

Capital Bikeshare Launches Online Helmet Sales and Annual Monthly Installment Memberships

(Washington, D.C.) Capital Bikeshare announced two new initiatives today as part of its continuing effort to ensure the system is safe and affordable. Members will now have the option to purchase helmets at a reasonable cost online and to pay for annual memberships in smaller, monthly installments. The District Department of Transportation (DDOT) and Arlington County believe these new programs will encourage greater helmet use by members and help eliminate the financial barrier for some potential members by providing annual memberships at a low monthly rate.

Update to Bicycle Rental Agreement

In our efforts to continually improve the Capital Bikeshare service for our members, several adjustments have been made to our Bicycle Rental Agreement.  We invite you to review the document.

For any questions you may have, please call us at 1-877-430-BIKE(2453) or email customerservice@capitalbikeshare.com.  Thank you for your support!