SERVICE ALERT: January 2016 Snow Event



UPDATE 2/1, 4:45pm: Capital Bikeshare has resumed normal service at all 360 stations across the region. Rebalancing and bike checking staff will resume normal operations beginning this evening.

Thank you for your patience as we dug out from the historic snowfall of January 22-24. We are so glad to be back up and riding once again.



UPDATE 1/28, 2pm: Capital Bikeshare will resume limited service in Montgomery County as of 2pm today, Thursday 1/28. Stations systemwide will continue to be opened on a rolling basis as our staff ensures they’re clear and operational. As the region recovers from snow, please exercise caution when traveling by any method.

Stations that have been activated for service will appear on the Station Map and on the Spotcycle App. Stations on the map that show bike and dock numbers are activated for use. Please do not attempt to return a bike to a station that has not been cleared and listed as active on the Station Map or Spotcycle App. If you encounter staff in the process of clearing a station, please do not attempt to return your bike to them. 

Stations will be opened on a rolling basis as our staff ensures they’re clear and operational. If you see a station that you believe is clear enough for use but not yet available for service, please send us the station name and a picture on Facebook or Twitter, or via email to marketing@capitalbikeshare.com. We will send staff out to confirm it’s ok to use.  Be sure to show the both the front and back of the station in your photo.

Please note that there will be no rebalancing or bike checking during this limited service. Our staff will remain focused on clearing stations until all of our stations are cleared for use. Check the Station Map or Spotcycle App before starting your trip.

We’ll keep you up to date as we make more progress. Be sure to check our website for the latest updates. Thank you for your patience as we work hard to restore full service to the system.

UPDATE 1/27, 3pm: Capital Bikeshare will begin limited service at stations that have been cleared in DC, Arlington and Alexandria at 3:30pm today, Wednesday January 27. Stations in Montgomery County will remain closed through tomorrow, Thursday January 28, until Capital Bikeshare finishes clearing snow from all stations. As the region recovers from snow, please exercise caution when traveling by any method.

UPDATE 1/26, 2:00pm: Capital Bikeshare is working hard to clear snowbound stations as rapidly as possible. However, the snow is heavy and plentiful and while our staff is working hard, progress is slow. Because of this, the system will remain closed on Wednesday, Jan. 27.

Our priority is to provide safe access to our bikeshare stations. Each jurisdiction—the District of Columbia, Arlington County, the City of Alexandria and Montgomery County—will reopen their portion of the system once a useful number of their stations are cleared for use. We will announce any reopenings on capitalbikeshare.com, via email, Facebook and Twitter

UPDATE 1/25, 5:00pm: Capital Bikeshare is working hard to clear snowbound stations as rapidly as possible. However, due to the enormity of the snowstorm, the system will remain closed on Tuesday, Jan. 26.

UPDATE 1/24, 7:00pm: Capital Bikeshare will remain closed Monday, 1/25. Our staff will begin the process of digging out stations during the day tomorrow, and we will determine if we can resume service as we measure our progress in the big dig out.

UPDATE 1/23, 7:30pm: Due to the large amounts of snow that has fallen over the last 36 hours, the Capital Bikeshare system will continue to be closed on Sunday, 1/24. We will remain closed until such time as it is safe to resume operations and begin the long process of clearing stations of snow.

UPDATE 1/22, 7:00pm: The Capital Bikeshare system is now closed, and bikes are no longer available for check out. We will remain closed through Saturday, 1/23 and until such time as it is safe to resume operations and begin clearing stations of snow.

UPDATE: 3:30pm 1/22: UPDATE Friday 1/22, 3:30pm: Capital Bikeshare will close stations and shut down service at 7pm on Friday, January 22. We will remain closed through Saturday, January 23. We will continually evaluate conditions and announce a time and date to reopen the system when it is safe to do so.

While the system is closed, no bikes will be checked out, but any bike in use can be returned to the nearest station. Usage fees will still apply to trips that continue after the system is closed.

SERVICE ALERT: Capital Bikeshare halts rebalancing and staff operations as of 2pm Friday, January 22. The system remains open for users at this time.

Due to the impending winter weather event: Capital Bikeshare is halting rebalancing and bike checking operations by 2pm today, Friday January 22, 2016. All staff operations are cancelled for tomorrow, Saturday January 23. We will determine if we can begin rebalancing and staff operations on Sunday January 24 and make an announcement once a decision is made this weekend.

Additionally, bikes have been removed from the following in-street stations to protect our equipment and allow for snow crews to better do their work.

DC:

  • 10th & Monroe St. NE
  • Metro Center / 12th & G St NW
  • 18th & R St. NW
  • 18th & Rhode Island Ave NE
  • C&O Canal / Wisconsin Ave NW
  • 34th & Water St. NW

Arlington

  • 23rd St & S. Eads St 

Please help us keep these stations clear of bikes to protect our equipment and allow crews to clear snow more easily.

Capital Bikeshare remains open, and our staff will continuously check the weather forecast and current conditions to monitor the system. Should conditions deteriorate to the point that riding may put users at risk, we will close the system until weather conditions improve. Once the system is closed, no bikes will be available to be taken out, but any bikes in use can be returned to the nearest station. Usage fees will still apply to trips that continue after the system is closed.