News

New Single-Trip Fare, Service Enhancements for SafeTrack



When the Metrorail system closed for emergency inspections and repair on March 16, many of you took advantage of free 24-hour memberships at Capital Bikeshare stations and gave biking to work a shot. Following Washington Metropolitan Area Transit Authority’s announcement of the SafeTrack program, we’re pleased to announce a number of efforts to make Capital Bikeshare a go-to option for those affected by safety surges and service changes during Metrorail’s year-long maintenance campaign.

Beginning on Saturday, June 4, Capital Bikeshare will offer a Single Trip fare that will allow travelers to take a single Capital Bikeshare ride for as low as $2 for trips under 30 minutes. Single Trip fares will be available at stations with a credit or debit card. Rides under 30 minutes will cost $2 and normal 24-hour pass usage fees apply for each subsequent 30 minutes of ride time. This pass will be offered for a limited time during the SafeTrack repair program. Tell your friends who have been considering a bike commute about the Single Trip fare as it is designed especially for them.

This is just part of our strategy for helping the region cope with SafeTrack maintenance surges. For a complete list of our efforts, including expanded corral service, adding stations and more, please click here.

May 2016 Expansion Update

Despite the rainy weather, out installation team was out and about installing 5 new stations. That brings our station total to 384 across the region.

DC:

  • 11th & O St NW, New, 19 docks
  • 10th St & L’Enfant Plaza SW, New, 23 Docks
  • 14th St & Girard St NW, New 23 Docks
  • Connecticut Ave Yuma St NW, New, 19 Docks
  • 2nd St & Massachusetts Ave NE, New, 23 Docks

We're always on the lookout for the next great station location. Be sure to add your suggestion to the Crowdsourcing Map!

See a Lost Bikeshare Bike? Tell us!

Have you ever spotted an abandoned Bikeshare bike? No, we’re not talking about the tourists that leave their bikes outside the memorials. We’re thinking of the bikes that appear to be lost or disoriented, left in alleyways or behind buildings.

We occasionally hear reports of bikes that are lost and looking for a dock to call home that are spotted around the region. If you see a Bikeshare bike that has been in the same spot unattended, for hours or days or has been left outside of our service area (DC, Arlington, Alexandria or Montgomery County), let us know!

Report abandoned bikes to the Customer Service call center by calling 1-800-430-BIKE (2453) or by email at customerservice@capitalbikeshare.com with the location, date, time and description of the bike. A photo always helps, as well. Our staff will come to collect the bike and perform a safety check before returning the bike to the fleet. 

New Bikes and Stations on the Block

Over the winter holidays, nearly 60 stations and almost 300 bikes arrived in our warehouse and have been steadily finding homes across our service area. Check out our list of new arrivals that have been installed since December on our Facebook page.

We’ve got more excitement on the way – our first Capital Bikeshare 2.0 Station is coming soon! To be located at Commonwealth Ave & E. Oak St in Alexandria’s Rosemont neighborhood, the 16 dock station has a sleek new look and features an enhanced color touch screen. You will be seeing more of these as we continue to expand this summer.



The best part? Soon, new annual and 30-day members won’t have to wait for a key to arrive in the mail either. Our new stations feature key fob vending capabilities! You’ll simply elect to “Pick up at kiosk” when registering on Capitalbikeshare.com to indicate that you’ll be visiting a station kiosk to receive your fob. We’ll keep you posted on when this feature becomes available.

Service Alert: DC Stations on the Move

Over the next two months, a number of stations in the District of Columbia will be temporarily relocated or removed to accommodate the installation of permeable pavement surface beneath the station. These adjustments will last for up to one week at a time and stations will be relocated nearby (within sight of normal location) when possible.



See the list of affected stations here