News

10 Million Trips and Counting!

We can hardly believe it, but the numbers don’t lie. On June 4, 2015, a bike taken out by a founding member from September 2010 traveled from 14th St & D St NW / Reagan Building to 8th St & D St NW to become the 10 millionth trip taken on Capital Bikeshare. Accomplished with a fleet of just over 3,000 bikes, our members have shown that bicycling can get you where you need to go all over this region. Thank you for giving us 10 million reasons to do what we do.

Share a picture of one of your favorite Capital Bikeshare rides or trips on Facebook, Twitter or Instagram with the hashtag #CaBi10Mil by June 14th (10 days from now, see?). We’ll choose 10 of our faves to win an annual membership certificate in celebration. We can’t wait to see where the next 10 million rides will go.

Working Hard on #BTWDC 2015

May 15 marked yet another successful Bike to Work Day in the metro DC region. With more than 17,500 riders registered at 79 pit stops across Virginia, Maryland and DC, this was the most-attended BTWD ever! It was a good day for bike sharing too, as Capital Bikeshare users took 13,583 trips to make BTWD 2015 our busiest Friday of all time.

With 3 downtown corrals, including our new Corral Service locations, we were ready for the rush. Many pit stops also handed out Capital Bikeshare swag, and many lucky people who frequented the pit stops took home socks, seat covers and more. See some of the fun here. 

Rush Hour Round-Ups Exceed Expectations

st St & I St NW or 13th St & New York Ave NW are now greeted with a set of open docks and a large “corral” of available bikes.

Early results are in, and Corral Service has been well-received from Day 1! To date, we have docked over xxx bikes in the two corrals, averaging 33 per day at 21st & I and 72 per day at 13th & New York Ave.

Corral Service will continue through September with the possibility for additional service based on demand.

Stay Informed with New Email Notifications

We’re activating some new email features in our system software to keep you better informed about your recent Capital Bikeshare activity and help us keep the system running smoothly. These messages are sent to key holding members only.

  • Long Rental Notice: If you take out a Bikeshare bike for more than 60 minutes, we’ll send you an email to let you know that you’ve had the bike out a while, and encourage you to find a nearby dock to avoid further usage fees. If you already docked the bike, but still receive this email, please contact customer service and provide the station at which it was docked. This will help us locate the bike.
  • Red Wrench Button Follow-Up: When you dock a bike and press the red wrench button to report an issue, we’ll send you a follow-up email asking you to describe the issue you experienced with the bike. This will help us better diagnose the bikes and plan their repairs.

Finally, we have adjusted our monthly billing emails to be sent only to members who have incurred a usage fee in the previous month. You will no longer receive a monthly billing statement if the balance is $0.

Bikeshare Fights Poverty Abroad

Being a Bikeshare bike is a tough job. You live outside 24/7, ride through all kinds of weather and are always on the move. Fortunately, there is a team of crack mechanics and bike techs who work to keep you up and running smoothly. But what happens to the old parts that come and go during a bike’s service life?

While these worn tires, used inner tubes, sticky brake levers, replaced pedals, cracked or damaged saddles and other bicycle components might not be of further use to the familiar red fleet we know and love, they are far from finished. Many of the components that come off bikes in the Capital Bikeshare bike spa are donated by our operations team to area non-profit Bikes for the World (BftW) and added to their shipments of donated used bicycles that are sent to one of their partner organizations across the globe.

Check out what parts go where after the break.