News

April 2016 Expansion Update

Phew! It’s been a busy month for the station installation team, as we added 8 new stations and expanded or relocated another four stations. There are now 378 stations system-wide, including:

DC

     
  • 14th St & L St NW, New, 19 docks
  •  
  • 1st St & O St NW, New, 15 docks
  •  
  • South Capitol St & Atlantic St SW, New, 19 docks
  •  
  • 34th St & Minnesota Ave SE relocated to Benning Rd & East Capitol St NE, 15 docks
  •  
  • 18th St & C St NW, New, 19 docks
  •  
  • 22nd St & P St NW, New, 19 docks
  •  
  • Washington and Independence Ave SW / HHS, Relocated 100 feet south and expanded, now 31 docks

Arlington

     
  • 20th St & S. Bell St relocated to 15th St & S. Eads St and expanded, now 15 docks
  •  
  • Clarendon Blvd & N. Pierce St relocated across Clarendon Blvd and expanded, now 15 docks

Alexandria

     
  • Royal St & Wilkes St, New, 15 docks

Montgomery County

     
  • Lyttonsville Rd & Lyttonsville Pl, New, 15 docks
  •  
  • Woodmont Ave & Strathmore St, New, 11 docks

Want to help as we add more? Be sure to suggest at station on our Crowdsourcing Map!

March 2016 Expansion Update

It’s warming up and we’re dropping new stations around the city! Here’s where the three stations we installed went this month:

DC

  • 16th St & R St NW, new, 19 docks
  • 16th St & Irving St NW, new, 19 docks
  • Wisconsin Ave & Ingomar St NW, new, 19 docks

Want to help as we add more? Be sure to suggest at station on our Crowdsourcing Map!

Service Alert: Morning Commute Corral Service Returns Monday

Ready to enjoy morning rides with the option of unlimited docking in downtown DC again?

Well, put on your helmet and rustle up your Bikeshare fob again this spring —beginning Monday, April 4. We’re bringing back weekday Corral Service at two downtown stations from 8am to 12pm at the following locations:

  • 21st St & Eye St NW in Foggy Bottom








  • 13th St & New York Ave NW near Metro Center & Franklin Square










Corral Service will offer guaranteed open docks in the morning by having staff on hand to remove bikes when the station docks are full. This service is included with your membership, to make your Bikeshare experience more convenient and enjoyable.

We’ll offer Corral Service every weekday morning through the spring, summer and fall, with the potential for extension depending on demand.

Be sure to join us on Monday, April 4 for the season's first day of Corral Service, as we'll have complimentary coffee and doughnuts at both locations. If your morning ride takes you to the Wild Wild (North) West, come by and say hello!

Service Alert: Station relocating, service affected during downtown summit

SERVICE ALERT: Station at Convention Center to temporarily relocate, service affected March 30 - April 2

Due to security restrictions in place during the Nuclear Security summit, Capital Bikeshare will be temporarily relocating a station and will experience service disruptions between March 30 and April 2, 2016. The US Secret Service will be enforcing a security perimeter in the area around the Walter E. Washington Convention Center during this time.

To accommodate the restrictions, the station at Convention Center / 7th St & M St NW will be temporarily relocated to 7th St & P St NW for the duration of the summit. The station will return to its original location following the conclusion of security restrictions on April 2.


















Road closures, motorcades and vehicular restrictions will affect rebalancing efforts for the duration of the summit. Please check Spotcycle or the Station Map before beginning your trip.

Corral Service for the National Cherry Blossom Festival



Capital Bikeshare will offer free Corral Service at two stations this weekend for the National Cherry Blossom Festival and the height of the cherry blossom bloom. The National Park Service is anticipating a high number of visitors to the Tidal Basin this weekend, and Capital Bikeshare users can count on open docks near the blossoms.



Corral Service will offer guaranteed open docks in the morning by having staff on hand to remove bikes when the station docks are full. Corral Service will be available from 11 AM to 6 PM on Saturday March 26 and Sunday March 27 at the following stations:

 

  • Jefferson Dr & 14th St SW next to the Washington Monument
  • Ohio Dr & West Basin Dr / FDR & MLK Memorials on the Tidal Basin

Capital Bikeshare expects very high demand for bikes across the system this weekend. Please check the station map or the Spotcycle App before starting your trip.

Capital Bikeshare to Offer Free 24-hour Memberships, Corral Service March 16 for Metrorail Closure

Capital Bikeshare will offer free 24-hour memberships at all 372 stations on Wednesday March 16, beginning at 12 AM to better serve commuters looking for transportation during the Metrorail shutdown. Usage fees will still apply to all trips over 30 minutes. Visit any station kiosk and follow the prompts on the touch screen to access a free membership.



Capital Bikeshare will also offer morning Corral Service at three locations from 8am to 11am on Wedneday. Corral Service will offer guaranteed open docks in the morning by having staff on hand to remove bikes when the station docks are full. Corral service will be available at:

  • 21st St & Eye St NW in Foggy Bottom
  • 13th St & New York Ave NW near Metro Center & Franklin Square
  • Columbus Circle next to Union Station

Capital Bikeshare expects very high demand during peak hours tomorrow. Please check the station map or the Spotcycle App before starting your trip.

February 2016 Expansion Update

We’ve had some fun getting ready for spring and adding some of the 60 stations delivered over the holidays! Here’s where the seven stations we installed went this month:



Arlington

  • Washington Blvd & N Frederick St, New, 11 docks
  • Wilson Blvd & N Illinois St, New, 15 docks
  • N Woodstock St & Lee Hwy, New, 19 docks

Alexandria

  • King St. Metro North / Cameron St, New, 15 docks
  • St. Asaph St & Madison St, new, 15 docks
  • Madison St & N Henry St, New, 15 docks

Montgomery County

  • Medical Center Metro, New, 19 docks

Want to help as we add more? Be sure to suggest at station on our Crowdsourcing Map!

January 2016 Expansion Update

We snuck in two station installations before the snow set in!
DC

  • Yuma St. & Tenley Circle, New, 19 docks

Montgomery County

We’re always on the lookout for the next great station location. Be sure to add your suggestion to the Crowdsourcing Map

SERVICE ALERT: January 2016 Snow Event


UPDATE 2/1, 4:45pm: Capital Bikeshare has resumed normal service at all 360 stations across the region. Rebalancing and bike checking staff will resume normal operations beginning this evening.

Thank you for your patience as we dug out from the historic snowfall of January 22-24. We are so glad to be back up and riding once again.

December 2015 Expansion Update

We may not have installed any stations this month, but that doesn’t mean we weren’t thinking about expansion. Our warehouse took delivery of the next round of stations, due to be installed over the course of the coming months.

Have an idea for a place to put all these? Be sure to suggest your favorite station location on our Crowdsourcing Map. We’re counting on you!

November 2015 Expansion Update

In this edition of Expansion, we added two new stations and relocated a third in DC.

DC

  • Maryland Ave & E St NE, New, 19 docks
  • New York Ave & Hecht Ave NE, New, 23 Docks
  • 15th St & L St NW, relocated to south side of L St. NW to accomodate construction
We're always on the lookout for the next great station location. Be sure to add your suggestion to the Crowdsourcing Map!

Winter is Coming - Here's What We Do



As you dig out your cold-weather gear to prepare for winter, we’d like to remind you about Capital Bikeshare’s Severe Weather Policy. In times of heavy snowfall, freezing rain, ice or high winds, Capital Bikeshare may temporarily close the system for the safety of our members and staff.

Get all the details on our Severe Weather Policy and ride safely this winter.

Corral Service Updates

Corral Service in downtown DC has been a big hit throughout our busy season, thanks to the many trips our members took to these stations. We originally announced that corrals would end in September, but due to their popularity, we extended them for two additional months.

However, as temperatures (and ridership) drop this winter, we are adjusting our corral service for the season.

  • Beginning today, the corral at 21st St & I (Eye) St NW will be CLOSED for the season.











  • Our corral at 13th & New York Ave NW will operate through December 18, 2015. This corral will also be closed on November 26 and 27 for the Thanksgiving Holiday.
  •  











Corral Service will resume again in the spring. Until then, be sure to check Spotcycle or your nearest station kiosk for bike and dock availability. Don’t forget that you can get 15 additional minutes of ride time if you arrive at a full stataion. Visit the kiosk for more information.

October 2015 Expansion Update

In this edition of Expansion, we relocated and expanded two stations in DC.

DC

  • Kennedy Center, Relocated to F St & New Hampshire Ave NW & expanded to 19 docks
  • 11th & K St NW, Relocated to 10th & K St NW & expanded to 23 docks
We're always on the lookout for the next great station location. Be sure to add your suggestion to the Crowdsourcing Map!

New Feature Unlocks Bikes for Members

TEST

We’re always looking for ways to make Capital Bikeshare easier and more convenient. Thanks to a new software upgrade, we now have you covered if something should happen to your key fob.

With our new “Card as Key” functionality as a back-up plan, you can use the credit or debit card associated with your membership to check out a bike at any station. Simply visit the station kiosk, select “Rent a Bike” and insert the card you used to purchase your membership. It will use your card to identify you as a member. Follow the onscreen instructions and use the five digit code to unlock any available bike at the station. Day Key members may activate their membership at a kiosk, but will not be able to use their card to access their member account for subsequent trips.

New members will benefit, too. Starting today, when you sign up for a membership at Capitalbikeshare.com, your membership will be ready to use right away. Simply use the credit or debit card used to purchase your membership at any kiosk. When your key arrives, visit our website and activate it to skip the kiosk and use your key.

Want more information on how the “Card as Key” feature works? Check out our updated FAQ page for all the details.

Service Alert: Marine Corps Marathon to Affect Operations Oct. 24 & 25



Due to road closures surrounding the Marine Corps Marathon on Sunday, Oct. 25, Capital Bikeshare staff will be unable to service stations in parts of DC and Arlington. See a map of the marathon route here.



The station at Iwo Jima Memorial / N Meade & 14th St N in Arlington will be offline and unavailable from 5pm on Saturday, Oct. 24 until 5pm on Sunday, Oct. 25. Many other stations near the National Mall, Georgetown, Crystal City and Rosslyn will not be accessible to rebalancing staff. Please check station status on CapitalBikeshare.com or the SpotCycle app before beginning your trip.



To serve those heading to the finish line in Rosslyn, Capital Bikeshare will offer Corral Service at the Lynn St & 19th St N station from 8am until 4pm on Sunday, Oct. 25. Corral Service will offer guaranteed open docks by having staff on hand to keep station docks open for bikes to arrive. Choose to ride to the finish line and see your favorite runner finish!


To serve those heading to the finish line in Rosslyn, Capital Bikeshare will offer Corral Service at the Lynn St & 19th St N station from 8am until 4pm on Sunday, Oct. 25. Corral Service will offer guaranteed open docks by having staff on hand to keep station docks open for bikes to arrive. Choose to ride to the finish line and see your favorite runner finish!

September 2015 Expansion Update

We install for fall! We added a new station last month The system-wide station count is now 355!

DC

         
  • Oklahoma Ave & D St. NE, New, 19 Docks

Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

Papal Visit Service Alerts





**Update: Capital Bikeshare corral service will be offered at select locations during the Papal Visit to serve our riders. Stay tuned to our social media channels for the latest updates.

August 2015 Expansion Update

We fought off the doldrums of August to install a new station in DC and relocate one in Arlington. There are now 355 stations systemwide!

-DC

Georgia Ave & Missouri Ave NW, New, 19 Docks

-Arlington

S. Four Mile Run & Walter Reed Dr, permanently relocated from S. 36th St and S. Abingdon St, 11 docks

Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

*UPDATED* September Events Affecting Your Ride



**Update: Capital Bikeshare corral service will be offered at select locations during the Papal Visit to serve our riders. Please scroll down for more information**

September is shaping up to be a busy month for our area. Please keep in mind that some of the events happening in the region will impact the Capital Bikeshare system, including the Papal Visit, the Landmark Music Festival, The Nation’s Triathlon and the DC Tour de Cure. These events will affect our ability to service stations and may necessitate the disabling of certain stations, particularly during the Papal visit. Stay tuned to our social media channels for the latest updates.

July 2015 Expansion Update

Both summer and Capital Bikeshare expansion continue! We added a new station last month The system-wide station count is now 354!

DC

  • 8th St NW & O St NW, New, 19 docks

Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

June 2015 Expansion Update

Summer is here and Capital Bikeshare continues to expand! We added two new stations last month and temporarily located another for upcoming construction. The system-wide station count is now 353!

DC

  • 2nd St NE & G St NE, New, 23 docks

 Arlington

  • S. Walter Reed Dr. & 8th St S, New, 15 docks
  • Crystal City Metro / 18th St S & S Bell St, Temporarily relocated, 100ft up on S. Bell St.

Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

Corral Service for July 4th Fireworks

Heading to the fireworks this July 4th? We’ll be there! Capital Bikeshare will be operating a corral at the 10th St. & Constitution Ave NW station adjacent to the National Mall from 3pm until 1 hour after the fireworks end. Our corral service staff will be available to ensure that you always find an open dock as you join the celebration.

Once the fireworks are over, bikes will be available on a first-come, first-served basis until they are all gone. Please keep that in mind when you head home and be sure to know all your transportation options. Happy Independence Day!

Stay Informed with New Email Notifications

We’re activating some new email features in our system software to keep you better informed about your recent Capital Bikeshare activity and help us keep the system running smoothly. These messages are sent to key holding members only.

  • Long Rental Notice: If you take out a Bikeshare bike for more than 60 minutes, we’ll send you an email to let you know that you’ve had the bike out a while, and encourage you to find a nearby dock to avoid further usage fees. If you already docked the bike, but still receive this email, please contact customer service and provide the station at which it was docked. This will help us locate the bike.
  • Red Wrench Button Follow-Up: When you dock a bike and press the red wrench button to report an issue, we’ll send you a follow-up email asking you to describe the issue you experienced with the bike. This will help us better diagnose the bikes and plan their repairs.

Finally, we have adjusted our monthly billing emails to be sent only to members who have incurred a usage fee in the previous month. You will no longer receive a monthly billing statement if the balance is $0.

Announcing Morning Corral Service

Have you been dreaming of a morning bikeshare ride with the option of unlimited docking in downtown DC?

 

Well, round up your helmet and Bikeshare fob —beginning Thursday, May 14, we’ll be providing weekday Corral Service at two downtown stations from 7am to 11am at the following locations:

  • 21st St & Eye St NW in Foggy Bottom













  • 13th St & New York Ave NW near Metro Center & Franklin Square













Corral Service will offer guaranteed open docks in the morning by having staff on hand to remove bikes when the station docks are full. This service is included with your membership, to make your Bikeshare experience more convenient and enjoyable.

We’ll offer Corral Service every weekday morning through the end of September, with the potential for extension depending on demand.

We’re excited to roll out Corral Service on Bike to Work Week. Be sure to join us on Thursday, May 14 for the first day of Corral Service, as we hand out Capital Bikeshare swag at both locations. If your morning ride takes you to the Wild Wild (North)West, come by and say hello!

Service Alert: Capital Bikeshare Bike Corral for Tomorrow's Earth Day Event on the Mall

SERVICE ALERT: Bike corral for Earth Day Concert

Capital Bikeshare will host a bike corral for members headed to the The Global Citizen 2015 Earth Day Rally tomorrow, April 18 2015. The corral will be held from 12 noon until 8pm at the USDA/12th St & Independence Ave SW station, close to the perimeter of the event.

A bike corral is a station staffed by Capital Bikeshare team members, and provides guaranteed docking for riders.. Following the event, bikes will be available on a first-come, first-served basis at the corral until they are gone.


Road closures and security perimeters surrounding the event may affect other stations in the area. Please be sure to check Spotcycle or head directly to the corral for the best service.

Spring Events mean April Bike Corrals

UPDATE: Opening Day Corral at 1st & N St. SW will open 2 hours before game time, at 2pm!

Heading to the blossoms? Can’t wait for the first pitch? We’ve got your covered. Capital Bikeshare will be operating Bike Corrals at the following spring events this month:

National Cherry Blossom Festival – Saturdays and Sundays during the Festival at the Ohio Drive & West Basin Drive SW / MLK & FDR Memorial station. The Corral is staffed from 10am to 5pm.

Washington Nationals Exhibition Game vs. New York Yankees – Saturday, April 4 at the 1st St. & N St. SE station. Corral opens 1 hour before the 1:05pm game and ends 30 minutes after the end of the game.

Nationals Home Opener – Monday, April 6th at the 1st St. & N St. SE station. Corral opens 2 hours before the 4:05pm game and ends 30 minutes after the end of the game.

Spring is here, so bike there in style!

March 2015 Expansion Update

Whatever the weather, Capital Bikeshare continues to expand! We added one new station last month in DC—bringing the system-wide station count to 349!

DC

    • 19th St & G St NW, new, 23 docks
  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

    $101 Authorization Hold to Be Removed

    During the comment phase of the proposed price increase, we heard from many members who were concerned about accessibility for those with limited resources.

    In an effort to further reduce barriers to entry for all who wish to join Capital Bikeshare, we will be removing the standard $101 authorization hold placed on credit or debit cards used to purchase 24-hour and 3-day memberships at station kiosks. The removal of the hold is effective May 1, 2015. Thanks to new technological capabilities provided by our recent software upgrade, we are able to remove the hold going forward while mitigating previous security concerns.

    We have heard from tourists, residents and members alike that the authorization hold occasionally presented a hurdle to join for casual members. We remain committed to providing a sustainable bikesharing service that is accessible to everyone, and believe that this step is significant progress toward that goal.

    February 2015 Expansion Update

    Our staff took a break from installing and expanding stations during the month of February. Instead, they were hard at work improving the system, installing our new Operations Software last month. We’re pleased to report that we are successfully running the most up-to-date software available for our bike sharing system.

    Have a great idea for the next station location? Be sure to add or vote for it on our Crowdsourcing Map. Data from your votes is used to plan the future of the system, so make it count.

    Service Alert: System Has Returned to Normal Service

    System Software Upgrade Complete— Service Functioning Normally

    The Capital Bikeshare system underwent a comprehensive software upgrade for the first time in our four year history. We are pleased to report that the update was successful and that all features of the system are now fully operational.

    • Credit card rentals are now accepted
    • All memberships (annual, monthly, day key) are once again fully operational
    • Short term membership sales have resumed at all station kiosks
    • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
    • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts

    We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users.

    Sincerely,

    The Capital Bikeshare Team

    January 2015 Expansion Update

    Whatever the weather, Capital Bikeshare continues to expand! We added a new station in Arlington last month, bringing their total station count to 79, and the systemwide station count to 348!

    Arlington

  • Lee Hwy & N. Kirkwood St., new, 15 docks

  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

    Service Alert: System Software Upgrade Status Update

    The Capital Bikeshare system is nearing the end of the first comprehensive software upgrade in our four year history. The system servers and a majority of the stations have been updated successfully, and we are able to report the following:

    • Key holding members are able to take and return bikes as usual at ALL stations.
    • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
    • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts
    • Credit card rentals, short term membership sales and Day Keys are now accepted at a majority of stations. To find a station near you offering credit card rentals, call the customer service line at 1 (800) 430-BIKE (2543)

    We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users. We will notify you as soon as the software update is complete.

    Sincerely,

    The Capital Bikeshare Team

    Service Alert: System to Undergo Significant Software Upgrade; All Users Affected

    System to Undergo Significant Software Upgrade Beginning Feb. 3 at 7pm.


    For the first time in our four year history, Capital Bikeshare will undergo a significant upgrade to the operational software that powers the system. The upgrade will improve the user experience for our members by expanding the management tools available to the program’s governing jurisdictions, and to our operations contractor, Motivate International Inc. (formerly Alta Bicycle Share). The new system software will also allow us to begin testing new equipment for future expansion.
    Full details are available here.

    December 2014 Expansion Update

    Despite the cold temps, Capital Bikeshare continues to expand! We added two new stations and expanded a third in Arlington last month, bringing their total station count to 78, and the systemwide station count to 347!

    Arlington

  • 21st St. N & N. Pierce St., new, 15 Docks
  • N. Nelson St. & Lee Highway (Cherrydale), new, 15 Docks
  • N. Adams St. & Lee Highway, expansion, now 23 docks
  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

    November 2014 Expansion Update

    We added three new stations, expanded three more, and temporarily relocated one this month, bringing our system-wide total to 344 stations.


    DC

  • 6th St & Neal Pl NE / Union Market, New, 23 Docks
  • 18th St & R St NW, New, 19 Docks
  • New York Ave & 15th St. NW, Expansion, Now 19 Docks
  • 17th St. & K St NW / Farragut Square, Now 34 Docks
  • 15th St. & K St. NW / McPherson Square, Now 26 Docks
  • 7th & F St NW Relocated to 8th & F St NW, will move back in late December


  • Montgomery County

  • Spring St. & Second Ave., New, 15 Docks


  • We’re always looking for the next great station location. Be sure to add your suggestions and vote for your favorites on our Crowd-Sourcing Map. We use your input to make decisions about the future of Capital Bikeshare!

    Bike Corrals for Veteran's Day Concert for Valor

    The Concert for Valor is coming to the National Mall on November 11, and we’ve got you covered if you want to get there on Capital Bikeshare. We’re hosting bike corrals at the 10th St. & Constitution Ave. NW and 12th St. & Independence Ave SW stations, with staff on hand to make sure that everyone has a dock when they arrive. Corrals will open at 6pm and will close 30 minutes after the end of the concert.

    Presented by HBO, Starbucks and Chase, the Concert begins at 7pm on Veteran’s Day, November 11 and is a tribute to America’s service members and veterans. Performers include Bruce Springsteen, The Black Keys, Carrie Underwood, Dave Grohl, Eminem, Metallica, Rihanna, Jessie J and Zac Brown Band! There will also be special tributes from a variety of artists, movie stars and performers.

    There's an (Updated) App for That

    If you use the Spotcycle app for iOS and Android phones to navigate your Bikeshare trips, you’re in luck. Our developer partner has released a new version, incorporating a lot of new features. The app now features:

  • Reality+, which lets you use your phone camera to see where nearby stations are on the map.
  • Station clustering when using the map view
  • Simplified navigation within the app
  • Customizable colors for map features
  • Bug fixes and other improvements
  • The update also phases out the accounts feature, and the web-based application will no longer be available. More information on the app’s facelift is available here.

    Some of our members have been experiencing crashes upon opening the new version of the app. Our developer is aware of the issue and working diligently to resolve it.

    If you are experiencing this issue, there is a temporary fix. Simply uninstall Spotcycle from your device and reinstall it, using the App Store or Google Play. Your preferences may revert to the default settings during this process, so please review your app’s set-up once you have reinstalled it on your phone.

    We are continuing to work with our developer to ensure a seamless Spotcycle experience. If you experience any further issues, please let us know on Facebook or Twitter.

    October 2014 Expansion Update

    We added three new stations and expanded another in D.C. this month, bringing our system-wide total to 340 stations.

  • 17th & G St. NW, New, 31 Docks
  • 18th St. & Pennsylvania Ave. NW, Expansion, Now 27 Docks
  • 15th St. & L St. NW, New, 23 Docks
  • McKinley Rd. & Connecticut Ave. NW, New, 19 Docks
  • We’re always looking for the next great station location. Be sure to add your suggestions and vote for your favorites on our Crowd-Sourcing Map. We use your input to make decisions about the future of Capital Bikeshare!

    Service Alert: 2014 Marine Corps Marathon

    On Sunday October 26, the 39th Marine Corps Marathon will be run in DC and Arlington County. Road closures associated with the Marathon and its surrounding events will impact our ability to serve numerous stations in the area, as well as many major bike routes. Here is a list of the affected stations along and around the race course, primarily between the hours of 4am and 4pm on Sunday:

    Key Shipments Delayed

    Due to issues with our supplier, and heavier than anticipated member sign ups, we are currently out of Capital Bikeshare member keys.
    We expect to have new keys delivered the week of July 7th, but if you’d like to be notified when we have keys to ship please email
    customerservice@capitalbikeshare.com.  If you signed up before the notice was posted on our sign up page then you will receive your key shortly.

    If you are not yet a member, you can still sign up for membership today!  Just visit our Join Page and fill out the membership form to get started.  Don’t worry! Your membership won’t start until you receive your key and activate it.  24 hour and 3 day memberships are available at every Capital Bikeshare station. We apologize for the inconvenience.

    Equipment Delays

    As you may know, the equipment supplier for Capital Bikeshare, Public Bike System Company, filed for bankruptcy protection in January. This has had no impact on Capital Bikeshare operations, but it has led to delays in the shipping of new bikeshare stations. Alta Bicycle Share, the operator of Capital Bikeshare, is working diligently on completing station orders for Capital Bikeshare’s jurisdictions. In the meantime, there are a few stations currently in our warehouse that will be installed in the coming weeks. Thank you for your patience as we work to resolve this issue.

    Capital Bikeshare Reopening!

    Capital Bikeshare will reopen starting at 11:00am today, 2/14/14.  Our crews are working hard to clear stations, but with so many it will take some time before we get to every single one.  Please note that accumulated snow beneath the rear wheel may prevent the bike from being docked properly.  Be sure to clear the snow before you dock and always wait for the green light to confirm the bike is secure. 

    Our whole operations team is working hard to clear our 300+ stations of snow and ice. Have some free time and feel like chipping in? Tweet, Facebook or email us a photo of you helping out and you could win a free annual membership!  Please be sure to include the station name.

    Thanks for your patience, and please be careful out there!

    Service Alert: System Closure

    Due to the weather and road conditions, Capital Bikeshare service will temporarily be suspended starting at 6:30am.  We will reopen once conditions for safe operation of the system have returned.  We apologize for any inconvenience this may cause and thank you for your patience and understanding.

    December 2013 Expansion Update

    We added a few new stations this month and also moved and expanded a one location.

    We’re always on the lookout for the latest and greatest station—location! Have an idea? Add your suggestions to our crowdsourcing map for future consideration.

    DC
    • Nannie Helen Burroughs Ave & Minnesota Ave. NE, new, 11 docks
    • North Capital St. & G Place NE, new, 19 docks
    • Connecticut Ave. & Tilden Place, New, 15 docks

    Arlington
    • Thomas Jefferson Cmty Ctr/2nd St. S. & Ivy St., new, 11 docks
    • Washington Blvd. & S. Walter Reed Drive, new, 15 docks
    • 31st St. S & Woodrow St. S, new, 11 docks
    • 27th St. & Crystal Drive, expanded, now 19 docks

    October 2013 Expansion Update!

    There’s lots of news in the world of expansion over here at Capital Bikeshare. Our operations team was hard at work throughout October adding a handful new stations in the District, a whopping 24 in Montgomery County and making a few small station changes in Arlington County. Check out the full list of new stations below:

    Crews have installed new stations in the following District locations:

    • Potomac Ave. & 8th St. SE – 15 docks
    • 10th & Florida Ave. NW – 19 docks
    • 3rd & Tingey St. SE – 19 docks
    • 14th & Belmont St. NW – 15 docks

    There were 24 (!) new stations added in Montgomery County this month:

    • Crabbs Branch Way & Redland Rd. – 15 docks
    • Needwood Rd. & Eagles Head Ct. – 15 docks
    • Crabbs Branch Way & Calhoun Pl. – 15 docks
    • Fallsgrove Dr. & West Montgomery Ave. – 15 docks
    • Montgomery College Rockville – 21 docks
    • Elm St. & 47th   - 15 docks
    • Montgomery Ave. & Waverly St. – 11 docks
    • Battery Ln. & Trolley Trail – 15 docks
    • Norfolk & Rugby Ave. -  11 docks
    • Chevy Chase Drive & Offut Ln. – 11 docks
    • Piccard and W. Gude Dr. – 19 docks
    • Broschart & Blackwell Rd. – 15 docks
    • Taft St. & E. Gude Dr. – 15 docks
    • Fenton St. & Gist Ave. – 11 docks
    • Garland Ave. & Walden Rd. – 15 docks
    • Carroll & Westmoreland Ave. – 15 docks
    • Carroll & Ethan Allen Ave. – 15 docks
    • Fenton St & Ellsworth Dr.—15 docks
    • Ripley & Bonifant St.—15 docks
    • Georgia Ave. & Spring St. – 11 docks
    • East West Hwy. & Blair Mill Rd. – 15 docks
    • Monroe St. & Monroe Pl.  – 15 docks
    • King Farm Blvd. & Piccard Dr. – 15 docks
    • King Farm Blvd. & Pleasant Dr. – 13 docks

    And finally, we had a few minor station moves in Arlington in October:

    • S Joyce St. & Army Navy Dr. station moved 50’ south on Joyce St.
    • N Pershing Dr. & Wayne St. station moved 50’ west on N. Pershing Dr.
    • 26th & Crystal Dr. station has been relocated two blocks away and is now at 26th & S Clark St.

    We’re always on the search for the best new locations for our stations! Want to help us out? Add your suggestions to our crowdsourcing map. Thanks in advance!

    August 2013 Expansion Update

    Capital Bikeshare continues to expand throughout the DC region. We’re looking forward to the addition of Montgomery County to our system and we’ve added more stations in both DC & Arlington this past month.

    In the District:

    • Washington & Independence Ave, SW/HHS – new, 25 docks
    • Independence Ave and L’Enfant Plaza, SW/DOE – new, 15 docks
    • Hamlin and 7th St, NE – new, 15 docks
    • 17th & K St, NW (north side of K St) – expanded by 4 docks
    • 17TH & K St, NW/Farragut Square – expanded by 8 docks

    In Arlington:

    • Pershing & George Mason – new, 11 docks
    • Columbia Pike & Dinwiddie – new, 15 docks
    • Columbia Pike & Walter Reed - new 12 docks
    • Adams & Lee – expanded by 4 docks
    • Crystal & 23rd - expanded by 4 docks
    • 15th & Hayes - relocated to 12th & Hayes, 19 dock
    • 15th & Crystal - relocated about 200’

    Capital Bikeshare Inauguration Alert

    Security measures and traffic restrictions that will be put in place for the upcoming inauguration will have a significant impact on Capital Bikeshare. Please take the time to read the information below regarding the specific impacts the inauguration will have on our service.  In the past, the Secret Service have changed plans and have shut down access as events happen so be prepared to change your route or to make new plans. Be flexible!

    Station Removals
    Due to security measures being put in place for the inauguration, Capital Bikeshare will be completely removing stations in the area of the inaugural parade route (from the Capitol to the White House) starting this week. 

    On Wednesday, January 16, the following stations will be removed:
    • 10th & E St NW
    • 10th & Constitution Ave NW
    • 15th & NY Ave NW

    On Thursday, January 17th the following stations will be removed:
    • Reagan Building/14th & D St NW
    • 14th & G St NW
    • 14th & H St NW

    Station Reinstallation
    Removed stations will be reinstalled starting on Wednesday, January 23rd and be completed by Thursday, January 24th.

    Pre- and Post-Inauguration Bike Corrals
    In order to accommodate our members while these stations are taken off the street, we will be hosting a bike corral at the 13th and NY NW station from 8am to 10am.  The morning corral will be available on the following days:

    • Wednesday, January 16th
    • Thursday, January 17th
    • Friday, January 18th
    • Tuesday, January 22nd
    • Wednesday, January 23rd
    • Thursday, January 24th

    Please note that while we can guarantee you a place to dock your bike, we cannot guarantee that a bike will be available for your return trip, so please plan accordingly.
     
    Rebalancing During the Inauguration (Monday, January 21st)
    Due to the security perimeter established for the inauguration, a significant number of downtown stations will not be accessible to rebalancing vehicles.  Other stations outside the perimeter will be difficult to access due to road closures, security measures, and anticipated high volumes of traffic.  As a result, we may have difficulty rebalancing many downtown stations.  We ask for your patience during this time.  Please be sure to consult Spotcycle before starting your trip.

    Inaccessible Stations on the National Mall (Monday, January 21st)
    There will be two stations on the National Mall that will be out of service during the Inauguration: 14th and Jefferson and 12th and Jefferson (Smithsonian Metro). These stations will be shut down during the event and will open up in the evening after the parade has finished. We are expecting this to be around 7pm.

    Inauguration Day Bike Corrals
    To accommodate the anticipated high usage of Capital Bikeshare on Monday, January 21st, we will be hosting two bike corrals, one each on the north and south sides of the security perimeter:  The north corral will be held at the 17th and K NW station next to Farragut Square.  The south corral will be at the 12th and Independence Ave SW (USDA) station.  Both corrals will be open from 7am to 5pm.  You will be guaranteed a place to drop off your Capital Bikeshare bike but we cannot guarantee a bike for return trips.

    Other Inauguration Resources

    goDCgo
    District Department of Transportation
    Downtown BID
    US Secret Service

    Thanks in advance for your patience.  We will do our best to provide the best possible service in this challenging environment.  Be sure to follow us on Facebook and Twitter for updates.

    The Capital Bikeshare Team

    District Department of Transportation, Arlington County, City of Alexandria, run by Alta Bicycle Share

    Capital Bikeshare Reopening at 1pm Today

    Capital Bikeshare will be reopening starting at 1pm today. Please note that rebalancing will not resume until 4pm, and the Prince and Union station in Alexandria will remain out of service. If you come across any damage to stations or bikes please let us know via FB or Twitter. If you do choose to ride, please watch for standing water, downed power lines and felled trees. Thanks for your patience and understanding during this severe weather event.

    Capital Bikeshare Weather Alert 10-29-12

    As severe weather and high winds will continue to impact the DC area, Capital Bikeshare will remain closed through Tuesday morning at a minimum. An announcement on when the system will reopen may be made after weather conditions improve and the system is checked for storm-related damage. Thanks for your patience.

    Capital Bikeshare Service Alert 10-28-12

    Due to the expected severe weather, Capital Bikeshare will be closing temporarily starting at 1am Monday morning. If you have a bike out at this time you will be able to return it, but no new rentals will be available. The system will reopen when weather conditions allow.

    To report any damage to Capital Bikeshare stations or bikes please contact our customer service line at 1-877-430-BIKE or email customerservice@capitalbikeshare.com. Posts to Facebook and Twitter would also help Capital Bikeshare track and respond to damaged equipment.

    Update to Bicycle Rental Agreement

    In our efforts to continually improve the Capital Bikeshare service for our members, several adjustments have been made to our Bicycle Rental Agreement.  We invite you to review the document.  For any questions you may have, please call us at 1-877-430-BIKE (2453) or email customerservice@capitalbikeshare.com.  Thanks for your membership!