News

Equipment Delays

As you may know, the equipment supplier for Capital Bikeshare, Public Bike System Company, filed for bankruptcy protection in January. This has had no impact on Capital Bikeshare operations, but it has led to delays in the shipping of new bikeshare stations. Alta Bicycle Share, the operator of Capital Bikeshare, is working diligently on completing station orders for Capital Bikeshare’s jurisdictions. In the meantime, there are a few stations currently in our warehouse that will be installed in the coming weeks. Thank you for your patience as we work to resolve this issue.

Capital Bikeshare Reopening!

Capital Bikeshare will reopen starting at 11:00am today, 2/14/14.  Our crews are working hard to clear stations, but with so many it will take some time before we get to every single one.  Please note that accumulated snow beneath the rear wheel may prevent the bike from being docked properly.  Be sure to clear the snow before you dock and always wait for the green light to confirm the bike is secure. 

Our whole operations team is working hard to clear our 300+ stations of snow and ice. Have some free time and feel like chipping in? Tweet, Facebook or email us a photo of you helping out and you could win a free annual membership!  Please be sure to include the station name.

Thanks for your patience, and please be careful out there!

Service Alert: System Closure

Due to the weather and road conditions, Capital Bikeshare service will temporarily be suspended starting at 6:30am.  We will reopen once conditions for safe operation of the system have returned.  We apologize for any inconvenience this may cause and thank you for your patience and understanding.

Capital Bikeshare's Severe Weather Policy

It looks like we have a winter storm coming our way! In light of the snow forecast for tonight, we wanted to remind you of our Severe Weather Policy. We are watching the weather closely and will post updates as needed.  Please ride safely out there!

“Safety is extremely important to Capital Bikeshare, therefore Capital Bikeshare may temporarily suspend service in times of severe weather. If severe weather threatens user safety or the safety of our staff, Capital Bikeshare could close temporarily and no bikes could be rented. Bikes already in use at the time of closure should be returned to any Capital Bikeshare station and all user fees still apply.

Any information about a system closure will be posted to CapitalBikeshare.com, Facebook and Twitter. Annual, Monthly and Daily Key members will also be informed of this via email.

Thank you for your cooperation in ensuring user safety and allowing for our streets to be cleared effectively and efficiently.”

January 2014 Expansion Update

We added two new stations in Montgomery County this month, bringing their total to 43.

•Medical Center Dr. & Key West Ave., near National Cancer Inst., New, 15 docks
•Shady Grove Hospital, New, 19 docks

We’re always on the lookout for the latest and greatest station location! Have an idea? Add your suggestions to our crowdsourcing map for future consideration.