News

Send Your Pricing Comments By Feb. 15

We Want Your Input!

Didn’t get a chance to attend the Open House but want to add your input on the proposed membership rate changes? Send an email with your comments to pricing@capitalbikeshare.com. We will be accepting comments until February 15, 2015.

Wrapping Up the Open House



We had a great time meeting and talking with many of you on January 28, when we held the Capital Bikeshare Open House at MLK Jr. Memorial Library in downtown DC. More than 60 of you brought your questions, concerns and best Bikeshare trivia answers to the event! You chatted with representatives from all four of the jurisdictions that manage the Capital Bikeshare program, as well as operations and marketing staff. Check out our complete event wrap up on Storify. Thanks again for coming out to say hello!

January 2015 Expansion Update

Whatever the weather, Capital Bikeshare continues to expand! We added a new station in Arlington last month, bringing their total station count to 79, and the systemwide station count to 348!

Arlington

  • Lee Hwy & N. Kirkwood St., new, 15 docks

  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

    Service Alert: System Software Upgrade Status Update

    The Capital Bikeshare system is nearing the end of the first comprehensive software upgrade in our four year history. The system servers and a majority of the stations have been updated successfully, and we are able to report the following:

    • Key holding members are able to take and return bikes as usual at ALL stations.
    • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
    • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts
    • Credit card rentals, short term membership sales and Day Keys are now accepted at a majority of stations. To find a station near you offering credit card rentals, call the customer service line at 1 (800) 430-BIKE (2543)

    We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users. We will notify you as soon as the software update is complete.

    Sincerely,

    The Capital Bikeshare Team

    Service Alert: System to Undergo Significant Software Upgrade; All Users Affected

    System to Undergo Significant Software Upgrade Beginning Feb. 3 at 7pm.


    For the first time in our four year history, Capital Bikeshare will undergo a significant upgrade to the operational software that powers the system. The upgrade will improve the user experience for our members by expanding the management tools available to the program’s governing jurisdictions, and to our operations contractor, Motivate International Inc. (formerly Alta Bicycle Share). The new system software will also allow us to begin testing new equipment for future expansion.
    Full details are available here.