News

Alta Bicycle Share Official Statement Regarding PBSC Bankruptcy Protection Filing

Please see the official statement below from Capital Bikeshare’s operator, Alta Bicycle Share, regarding Public Bike System Company’s (PBSC) filing for bankruptcy protection. All jurisdictions participating in Capital Bikeshare are in constant contact with Alta Bicycle Share and we have been reassured that current operations will not be impacted by the PBSC filing. Members can expect to receive the same high level of service Alta has provided Capital Bikeshare members since 2010.

Alta Bicycle Share, Inc. (ABS), the leading operator of bike share systems in the country, has learned that one of its main equipment and technology suppliers, Public Bike System Company (PBSC), has filed for bankruptcy protection. Our systems across the country—in Washington DC, Boston, New York City, Chicago, the Bay Area, Columbus, OH, and Chattanooga, TN—are up and running and ABS will ensure that they continue to operate without interruption. Having served more than 15 million trips to date, we’re focused on continuing to provide a convenient, fast, fun, and affordable means of transit.
 
Given our plans to expand current systems and launch new systems this year, we’re in constant communication with both PBSC as well as its suppliers to ensure we can do so successfully. Beyond that, we’re unable to discuss the specifics of the filing.

New Bikeshare Features Added to Ridescout App

It’s happened to you before: the timer is ticking on your 30 minute ride, and you arrive at your destination station to find that every dock is full! No one likes to be “dock blocked”, so we’re happy to report that RideScout, a new transportation app for smartphone users, has made big strides in fighting full docks by including Capital Bikeshare’s real-time open source data into its platform.

RideScout's new Capital Bikeshare screen

RideScout, the real-time trip planning app that covers a variety of transportation options, now includes two features designed to make your trip by Bikeshare even easier. When selected, a new option for Bikeshare trips automatically indicates when your intended arrival dock has filled up during your ride, and will offer to reroute you to the next-closest station to your destination with available docks. The app now also includes an alert that notifies you when you have used up 25 minutes of your allotted 30 minutes before usage fees begin.

Ridescout is available from the Apple App Store and on Google Play for iOS and Android devices. Capital Bikeshare notifications are only available for iPhone now, but will come to Android devices soon. If you have any questions, you can contact RideScout at feedback@ridescoutapp.com.

#CBBikeCheck Round Up

Like any good bicycle, Capital Bikeshare has a lot of important moving parts that keep you going from point A to point B quickly, reliably and comfortably! Recently we showcased one of these essential aspects of the Capital Bikeshare system on Twitter, using the hashtag #cbbikecheck.  We followed our bike checkers as they set out to inspect, repair and maintain some of the red bikes that make up our fleet of thousands to bring you photos and stories of how a typical day looks for them. Routine maintenance is essential to any bike, and the bike checkers work to keep each and every Bikeshare bike in good and working order with preventative maintenance and more. A special thank you to the whole operations team for showing us a little glimpse of what goes into a bike checker’s busy day!

December 2013 Expansion Update

We added a few new stations this month and also moved and expanded a one location.

We’re always on the lookout for the latest and greatest station—location! Have an idea? Add your suggestions to our crowdsourcing map for future consideration.

DC
• Nannie Helen Burroughs Ave & Minnesota Ave. NE, new, 11 docks
• North Capital St. & G Place NE, new, 19 docks
• Connecticut Ave. & Tilden Place, New, 15 docks

Arlington
• Thomas Jefferson Cmty Ctr/2nd St. S. & Ivy St., new, 11 docks
• Washington Blvd. & S. Walter Reed Drive, new, 15 docks
• 31st St. S & Woodrow St. S, new, 11 docks
• 27th St. & Crystal Drive, expanded, now 19 docks

Capital Bikeshare's Severe Weather Policy

In light of the snow today, we wanted to remind you of our Severe Weather Policy. We are watching the weather closely and will post updates as needed.  Ride safely out there!

“Safety is extremely important to Capital Bikeshare, therefore Capital Bikeshare may temporarily suspend service in times of severe weather. If severe weather threatens user safety or the safety of our staff, Capital Bikeshare could close temporarily and no bikes could be rented. Bikes already in use at the time of closure should be returned to any Capital Bikeshare station and all user fees still apply.

Closure and reopening information will be posted to CapitalBikeshare.com, Facebook and Twitter. Annual, Monthly and Daily Key members will also be informed of closure and reopening via email.

Thank you for your cooperation in ensuring user safety and allowing for our streets to be cleared effectively and efficiently.”