News

Service Alert: System Software Upgrade Status Update

The Capital Bikeshare system is nearing the end of the first comprehensive software upgrade in our four year history. The system servers and a majority of the stations have been updated successfully, and we are able to report the following:

  • Key holding members are able to take and return bikes as usual at ALL stations.
  • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
  • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts
  • Credit card rentals, short term membership sales and Day Keys are now accepted at a majority of stations. To find a station near you offering credit card rentals, call the customer service line at 1 (800) 430-BIKE (2543)

We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users. We will notify you as soon as the software update is complete.

Sincerely,

The Capital Bikeshare Team

Service Alert: System to Undergo Significant Software Upgrade; All Users Affected

System to Undergo Significant Software Upgrade Beginning Feb. 3 at 7pm.


For the first time in our four year history, Capital Bikeshare will undergo a significant upgrade to the operational software that powers the system. The upgrade will improve the user experience for our members by expanding the management tools available to the program’s governing jurisdictions, and to our operations contractor, Motivate International Inc. (formerly Alta Bicycle Share). The new system software will also allow us to begin testing new equipment for future expansion.
Full details are available here.

December 2014 Expansion Update

Despite the cold temps, Capital Bikeshare continues to expand! We added two new stations and expanded a third in Arlington last month, bringing their total station count to 78, and the systemwide station count to 347!

Arlington

  • 21st St. N & N. Pierce St., new, 15 Docks
  • N. Nelson St. & Lee Highway (Cherrydale), new, 15 Docks
  • N. Adams St. & Lee Highway, expansion, now 23 docks
  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.

    Skating, Cinema and Cocoa By Bikeshare

    Don’t let winter’s chill stop you from getting out and enjoying the season. There are plenty of things to do in the District, Arlington, Alexandria and Montgomery County during the colder months, and you can warm up with a quick Bikeshare ride to get to all of them! Bundle up and head out to a skating rink, the movies, or a coffee shop to enjoy some of the simple pleasures of the season. Check out some great skating, sipping and viewing opportunities that are all easily accessible by Capital Bikeshare in the full article!

    Save the Date for Capital Bikeshare's Open House

    You’re invited to be part of the conversation that will shape Capital Bikeshare’s future. Join representatives from all four jurisdictions that own the system at the Martin Luther King Jr. Library, 901 G St. NW for the Capital Bikeshare Open House on Wednesday, January 28 from 6pm - 8pm. The Open House will feature conversations on price changes, future expansion, rider policy and more. We’ll also have a trivia table, with fun factoids on display from the 4+ years of Capital Bikeshare and other notable information. Click on the full article for the complete details.