The sun is out, temperatures are up and there’s no mistaking that summer weather is back! Unfortunately, that also means that we’re seeing more and more questions about station and dock availability. It’s true – our wonderful members (that’s you!) are very active in the warmer months. Whether it’s biking to work, checking out the sights or meeting friends, a lot of you are out there riding our red bikes.
We work hard to ensure that every member can use the system to serve them best, but the reality is, sometimes there isn’t a bike or a dock waiting for you when you arrive at a station. For those of you who’ve encountered this issue recently, here are a few things to know about rebalancing the Capital Bikeshare system, to paint a better picture of how we move bikes and why your preferred station might be full or empty: