News

The Pink Pedaler Makes Its Spring Return

We are excited to bring back our pretty pink pedaler for the 2015 National Cherry Blossom Festival! That’s right – the #bikeinbloom is back. After yet another snowy, sloppy winter, won’t it be nice to get a real sign of spring? The Festival is almost here, and the #bikeinbloom is ready to blossom for the second straight year.

Last year, more than 200 of you took a ride on the one pink #bikeinbloom and captured pictures to prove it. Now, it’s ready to return to the Tidal Basin and beyond. What about a contest? We’ll have more information about prizes and other goodies for you as we get closer to launch on March 20, but the game remains mostly unchanged. Spot the #bikeinbloom in the wild, snap a picture, post it to the social media network of your choice and tag your photo with the #bikeinbloom hashtag; then, you’re automatically entered to win some great prizes from our partners around the region. Stay tuned to Capital Bikeshare on Facebook and Twitter for the latest details.

To make your Cherry Blossom Bikeshare experience even better, we’re excited to once again be offering bike corrals on weekends during the Festival, at the Ohio Drive SW & West Basin Dr. SW / FDR & MLK Memorials station. Corrals allow for unlimited Bikeshare parking spaces during staffed hours, from 10am to 5pm on Saturdays and Sundays during the Festival. Enjoy peak bloom by bike and forget about parking worries!

$101 Authorization Hold to Be Removed

During the comment phase of the proposed price increase, we heard from many members who were concerned about accessibility for those with limited resources.

In an effort to further reduce barriers to entry for all who wish to join Capital Bikeshare, we will be removing the standard $101 authorization hold placed on credit or debit cards used to purchase 24-hour and 3-day memberships at station kiosks. The removal of the hold is effective May 1, 2015. Thanks to new technological capabilities provided by our recent software upgrade, we are able to remove the hold going forward while mitigating previous security concerns.

We have heard from tourists, residents and members alike that the authorization hold occasionally presented a hurdle to join for casual members. We remain committed to providing a sustainable bikesharing service that is accessible to everyone, and believe that this step is significant progress toward that goal.

February 2015 Expansion Update

Our staff took a break from installing and expanding stations during the month of February. Instead, they were hard at work improving the system, installing our new Operations Software last month. We’re pleased to report that we are successfully running the most up-to-date software available for our bike sharing system.

Have a great idea for the next station location? Be sure to add or vote for it on our Crowdsourcing Map. Data from your votes is used to plan the future of the system, so make it count.

Service Alert: System Has Returned to Normal Service

System Software Upgrade Complete— Service Functioning Normally

The Capital Bikeshare system underwent a comprehensive software upgrade for the first time in our four year history. We are pleased to report that the update was successful and that all features of the system are now fully operational.

  • Credit card rentals are now accepted
  • All memberships (annual, monthly, day key) are once again fully operational
  • Short term membership sales have resumed at all station kiosks
  • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
  • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts

We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users.

Sincerely,

The Capital Bikeshare Team

Arlington Introduces Cash Payment Program

Arlington County is now offering a cash payment option for Arlington residents to use towards Capital Bikeshare memberships and user fees. This program is designed to expand Capital Bikeshare to Arlingtonians who are unbanked – those who don’t have a credit or debit card – and is a demonstration program for one year.



More details are available in the full post.