Caring for the Capital Bikeshare community

The health and safety of the Capital Bikeshare community is our top priority. With recent news around coronavirus (COVID-19), we know you may have questions about how we can all do our part to keep the community healthy. We want to share the actions we’re taking to help protect you — and what you can do to help.

What Capital Bikeshare is doing

  • Closely monitoring the situation and taking action. We're following updates on COVID-19, including guidance from the Centers for Disease Control and Prevention (CDC) and local health officials. We'll continue to take actions necessary to help protect the community.

  • Helping with prevention. We have aggressively increased our cleaning protocol to protect the safety of our community. Our typical cleaning protocol is to disinfect high contact surfaces on bikes every time the bike is returned to the depot, which is at least once every 30 days. Now, in addition to disinfecting bikes every time they are returned to the depot, our rebalancers are cleaning every bike at every station they visit, focusing on high traffic stations. In keeping with CDC guidelines, the team disinfects all high contact surfaces of our bikes - with a special focus on the most frequently used bikes. High contact surfaces on vans used to transport bikes are also being disinfected at the start of each shift, and associates are wearing gloves when handling bikes.

Tips from the CDC to help keep yourself healthy

  • Avoid close contact with others who are sick.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

  • If you can’t wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol content.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Cover your nose and mouth if you have to cough or sneeze, and wash or sanitize your hands as soon as you can.

Stay Informed

The CDC and the World Health Organization (WHO) are updating their sites with the latest information.

For additional Capital Bikeshare updates, please check out our twitter feed.

Thank you for being a part of the Capital Bikeshare community.