Contact Capital Bikeshare

We look forward to hearing from you!

Customer Service

Phone: 877-430-2453

If you are emailing us about a service issue, please include the email address associated with your account or your key number (found under the barcode on your Capital Bikeshare bike key), so we can locate your record and assist you more promptly.

Before contacting us, we encourage you to check out our FAQs to see if the information you're looking for is there.

Media Inquiries

Please direct all media inquiries and requests to

Station Advertising

Advertising space is available on Capital Bikeshare stations in Washington, DC and Montgomery County, MD. For more information, email

Sponsorship Opportunities

Please direct all sponsorship inquiries and requests to

Suggest a Station

Have a suggestion for a new station location? We want to hear from you! Suggest a station using our crowdsourcing map.