If you are emailing us about a service issue, please include the email address associated with your account or your key number (found under the barcode on your Capital Bikeshare bike key), so we can locate your record and assist you more promptly.
Before contacting us, we encourage you to check out our FAQs to see if the information you're looking for is there.
Please direct all media inquiries and requests to email@example.com.
Advertising space is available on Capital Bikeshare stations in Washington, DC and Montgomery County, MD. For more information, email firstname.lastname@example.org.
Please direct all sponsorship inquiries and requests to email@example.com.
Suggest a Station
Have a suggestion for a new station location? We want to hear from you! Suggest a station using our crowdsourcing map.