News

Service Alert: System Has Returned to Normal Service

System Software Upgrade Complete— Service Functioning Normally

The Capital Bikeshare system underwent a comprehensive software upgrade for the first time in our four year history. We are pleased to report that the update was successful and that all features of the system are now fully operational.

  • Credit card rentals are now accepted
  • All memberships (annual, monthly, day key) are once again fully operational
  • Short term membership sales have resumed at all station kiosks
  • Live station status feeds have resumed, so Spotcycle and other web programs are now up-to-date
  • CapitalBikeshare.com is back online and accepting new member registrations and allowing current members to login to their accounts

We appreciate your patience and understanding during this process, and are excited to utilize this new software to provide a better riding experience for all of our users.

Sincerely,

The Capital Bikeshare Team

Arlington Introduces Cash Payment Program

Arlington County is now offering a cash payment option for Arlington residents to use towards Capital Bikeshare memberships and user fees. This program is designed to expand Capital Bikeshare to Arlingtonians who are unbanked – those who don’t have a credit or debit card – and is a demonstration program for one year.



More details are available in the full post.

Send Your Pricing Comments By Feb. 15

We Want Your Input!

Didn’t get a chance to attend the Open House but want to add your input on the proposed membership rate changes? Send an email with your comments to pricing@capitalbikeshare.com. We will be accepting comments until February 15, 2015.

Wrapping Up the Open House



We had a great time meeting and talking with many of you on January 28, when we held the Capital Bikeshare Open House at MLK Jr. Memorial Library in downtown DC. More than 60 of you brought your questions, concerns and best Bikeshare trivia answers to the event! You chatted with representatives from all four of the jurisdictions that manage the Capital Bikeshare program, as well as operations and marketing staff. Check out our complete event wrap up on Storify. Thanks again for coming out to say hello!

January 2015 Expansion Update

Whatever the weather, Capital Bikeshare continues to expand! We added a new station in Arlington last month, bringing their total station count to 79, and the systemwide station count to 348!

Arlington

  • Lee Hwy & N. Kirkwood St., new, 15 docks

  • Have a great idea for a station location? Be sure to suggest it on the Capital Bikeshare Crowdsourcing Map. Your suggestions often become our next popular location.